English
In order to effectively solve the actual needs of customers and improve the equipment usage experience and site safety assurance level, this week, the company organized a business and technical backbone team to go to the customer site to carry out a series of targeted service work, covering core matters such as explanation of the operation of the ozone disinfection wardrobe control system, air shower glass door replacement plan planning, face brush system upgrade plan discussion and stainless steel anti-collision door replacement measurement planning. It has won customer recognition with professional and efficient services.
In the operation explanation session of the ozone disinfection wardrobe control system, the technicians combined the actual equipment to provide all-round, step-by-step and detailed explanations to the customer's relevant operators from the aspects of system startup, parameter settings, daily operations, maintenance and troubleshooting of common problems. In response to the operational questions raised by customers, team members patiently answered them one by one, and through on-site demonstrations and practical guidance, ensured that each operator could master the system usage skills, ensure the subsequent stable and efficient operation of the equipment, and give full play to the anti-epidemic guarantee role of ozone disinfection.
Focusing on the need to replace the air shower glass door, the team conducted in-depth communication with the relevant person in charge of the customer to learn more about key information such as on-site usage scenarios, safety protection requirements and frequency of use. The technicians conducted an accurate survey of the existing structure and size of the air shower room, and based on the equipment's service life and wear and tear, initially formulated a number of adaptive replacement plans. They conducted a comprehensive analysis from the dimensions of material selection, construction process, construction schedule, and cost control to provide customers with the best solution reference.
During the planning of the face-scanning system upgrade plan, business personnel accurately met the customer's intelligent management needs. Technical staff combined on-site site conditions and existing equipment foundations to conduct a comprehensive assessment of core elements such as compatibility, stability, recognition efficiency, and data security of the face-scanning system. They initially planned the implementation steps, technical parameters, and time nodes of the upgrade plan to help customers achieve intelligent upgrades in personnel entry and exit management and improve management efficiency and security.
In addition, the team completed on-site measurement and planning work for stainless steel anti-collision door replacement. In strict accordance with relevant standards, technicians accurately measured and recorded the size, installation location, load-bearing conditions, etc. of the anti-collision door to be replaced. Based on the particularity of the customer's use scenario, they made targeted suggestions on the material selection and structural design of the anti-collision door, laying a solid foundation for the smooth implementation of subsequent replacement work.
In this on-site service, the team was guided by customer needs and achieved precise implementation of technical support and demand docking. In the future, the company will continue to uphold the service concept of "customer first, professional and efficient", continuously improve service quality and technical level, and provide customers with better and more comprehensive solutions and technical services.
